| Employees |
- Compensation.
- Employment and labor-management relations.
- Occupational health and safety.
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Employees are key to the Company's steady growth. We actively develop talent, respect our people, provide a safe working environment, and help employees reach their career goals.
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- Contact with unit heads and HR (ongoing).
- Internal meetings and other forms of communication (as needed).
- Website whistleblowing mailbox and employee suggestion mailbox (ongoing).
- Internal announcements, departmental and cross-departmental meetings (as needed).
- Labor-management meetings (quarterly).
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- Employee training covered 4 core areas, with average annual training hours per employee approaching 40.
- 4 labor-management meetings.
- 4 occupational safety committee meetings.
- Ad hoc communication via company groups, electronic bulletin boards, and group emails.
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| Investors |
- Economic performance.
- Climate change impacts.
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Shareholders are the Company's investors. The Company is obliged to protect shareholder rights, keep shareholders fully informed, and ensure their right to participate in and decide on major corporate matters.
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- Annual General Meeting (annually).
- Institutional investor conferences (as needed).
- Filings on the Market Observation Post System (ongoing).
- Investor letters and calls (ongoing).
- Monthly revenue announcements (monthly).
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- 1 shareholders' meeting.
- 1 public institutional investor conference.
- 15 investor conferences.
- Filings on the Market Observation Post System.
- Quarterly financial reports.
- Monthly revenue announcements.
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| Customers |
- Greenhouse gas emissions.
- Information security and privacy.
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"Customer first" is the Company's commitment to its customers.
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- Sales contact window (ongoing).
- Official correspondence (as needed).
- Customer complaint mailbox (ongoing) and website whistleblowing mailbox (ongoing).
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- Ad hoc customer satisfaction calls, with direct communication to understand customer needs and complaints.
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| Suppliers |
- Phone, email, and messaging apps (ongoing).
- Supplier visits (as needed).
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- Economic Performance
- Occupational Health and Safety (OHS)
- Supplier Management and Oversight
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- Phone, email, and messaging apps (ongoing).
- Supplier visits (as needed).
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- Ad hoc supplier calls and visits, reporting on raw material markets and supply chain changes.
- Occupational safety outreach for suppliers.
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| Banks |
- Economic performance.
- Information security and privacy.
- Climate change impacts.
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The Company's operations are also subject to oversight by capital providers. We maintain sound interaction with them, actively implement corporate governance, and sustain healthy operations.
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- Bank visits (as needed).
- Corporate website (as needed).
- Material information on the website and the Market Observation Post System (ongoing).
- Monthly revenue announcements (monthly).
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- Banks visit senior management periodically to maintain sound interaction.
- Monthly revenue announcements
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| Government Agencies |
- Occupational health and safety.
- Greenhouse gas emissions.
- Waste regulation compliance.
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We comply with all regulations governing supervision and inspection by government agencies.
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- Official correspondence (as needed).
- Seminars, outreach events, and training courses on policies and regulations (as needed).
- Submission of and response to filings and related reports (annually).
- Periodic inspections and assessments by competent authorities (annually).
- Government website updates (monthly, quarterly, annually).
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Finance Department
- Filing procedures carried out in accordance with regulations.
Resource Services Department
- Meets the New Taipei City Environmental Protection Bureau's criteria for exemption from industrial waste disposal registration.
- Regular workplace environment monitoring in accordance with regulations.
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